This information is for requesting DFS records only.
For public records in the possession of other state agencies, including the Office of Insurance Regulation (OIR) and the Office of Financial Regulation (OFR), please follow the link to the Governor’s website at http://www.flgov.com/open_government/.
You can make your public records request in a variety of ways:
Public Records are documents, papers, letters, maps, books, audio and video tapes, photographs, films, sound recordings, data processing software or other material regardless of physical form or characteristics or means of transmission, made or received pursuant to law or ordinance or in connection with the transaction of official business by the Department, that are used to perpetuate, communicate or formalize knowledge.
Public records held by the Department of Financial Services are available upon request for inspection or copying pursuant to Chapter 119, Florida Statutes, and Article I, s. 24 of the State Constitution.
Some public records are already provided for the public on the Department of Financial Services' website in electronic format and are immediately available for viewing and downloading. For example, Agency Final Orders issued within certain time frames can be obtained by clicking on this link: Copies of Agency Final Orders. Alternatively, you may contact the Public Records Section for assistance.
Common public records requests, including requests that would require review or redaction, may be viewed here: Common Requests.
Other records are not as readily available and will have to be located, reviewed for exempt or confidential information, and redacted, if necessary. As such, the time to fulfill a public records request will vary depending upon the particular record or records requested and the volume of the request. Department personnel are committed to fulfilling your request as quickly and efficiently as is reasonably possible.
The Department of Financial Services consists of 13 Divisions and 13 Offices.
If known, please identify the Divisions and/or Offices that maintain the records you are requesting so that staff can expedite the production of documents responsive to your request.
Providing detailed information specific to the records you are requesting can reduce the time staff expends to locate responsive records, if any. If you need assistance identifying the Divisions and/or Offices that maintain the records you are requesting, please contact the Public Records Section by e-mail, regular mail, telephone, fax, or in person using the contact information provided above.
Fees for copies of public records are established in statute and rule 69E-121.007, F.A.C. Depending upon the record, fees for copies may be either specific to the Department of Financial Services or may be based on the general fees established in the Public Records Act.
Some fees for copies of records of the Department of Financial Services are established in section 624.501, Florida Statutes. For example, fees for copies of documents or records are 15 cents per page and certified copies of a document are $5.00 per certification. Other specific fees are provided in other Department statutes.
Fees for copies of records that are not listed specifically in statutes administered by the Department are provided in section 119.07(4), Florida Statutes, the general fee provision for copies of public records. Fees for those records generally are 15 cents per page for paper copies. Some requests, however, may be subject to a statutorily authorized special service charge, in addition to the actual cost of duplication, for extensive use of information technology resources or the labor cost of the personnel providing the service that is actually incurred by the agency or attributable to the agency for the clerical and supervisory assistance required, or both. Service charges are determined by the lowest paid employee capable of filling the public records request. More information about the special service charge is available here.
Any applicable charges will be invoiced, and the charges must be paid prior to the requested records being processed.