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CONSUMER
SERVICES HELPLINE
800-342-2762 |
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FORECLOSURE
ASSISTANCE CENTER OPENS IN WEST PALM BEACH
The City of West Palm Beach has joined with
national organizations and banks to create a first of its kind Foreclosure
assistance center. The Center is free and is a dedicated to providing direct
solutions to homeowners and the city’s neighborhoods that have been affected
by foreclosures. Residents of the City of West Palm Beach may visit the
Center and speak with counselors at 464 Fern Street from 9-5 Monday-Friday;
or counselors may be reached by telephone at 561-822-1575. Appointments with
counselors are available on a case-by-case basis for nights and weekends.
Director Emelda Johnson has said the center’s goal is to provide homeowners
the most direct services possible and to be a one-stop location for
resources. In order to receive any benefits from the Center, City of WPB
homeowners must agree to register in a housing education program for a
minimum of 12 months. The Center is focused on immediate solutions for
homeowners facing loss of their property located in the City of West Palm
Beach. The options include direct payment to mortgagees for payments due up
to $10,000; negotiation with the lender for new loan repayment agreements;
purchase of the home should the lender agree to a “Short Sale”; purchased
homes are then available through the city’s affordable housing program; also
assistance with finding jobs and making a credit recovery plan.
The Center opened Monday March 31 and that evening over 100 voicemails were
left from people that wanted help; about 1/3 of them were residents of Saint
Lucie County which is over 50 miles away. Although residents outside the
City of West Palm Beach are not eligible for the direct assistance options,
counselors still spoke with homeowners outside the city to give them
assistance referrals to other partner entities such as the Consumer Credit
Counseling Service.
The Center hopes to be a unique model that could be duplicated throughout
the United States. Its partners include The Urban League, Department of
Housing and Urban Development (HUD), Education and Community Housing, Inc.
(REACH), BankAtlantic, Bank of America, Foreclosure.com, HSBC Bank, National
City Bank, The Housing Partnership, SunTrust Bank, The T.A.C. Companies,
Unified Financial Group, United Way of Palm Beach County, and Consumer
Credit Counseling Service.
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