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Insurance Consumer Advocate

Sha'Ron James

Contact Us
Mailing: 200 East Gaines St.
Tallahassee, FL 32399-0308

For Consumer Assistance:
Contact the Division of
Consumer Services within the
Department of Financial Services

Online at
Consumer Services
Toll-free in Florida
Out of State
(850) 413-3089
(850) 413-3033

Public Records Requests

Follow the ICA on Twitter

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Insurance Consumer Advocate
Steve Burgess

Insurance Consumer Advocate Steve BurgessSteve Burgess received a B.S. in accounting from Florida State University in 1976 and a J.D. from the FSU School of Law in 1979. He served as Deputy Public Counsel for fifteen years and served as Insurance Consumer Advocate for a combined nine years under Commissioners Tom Gallagher and Bill Nelson.

Most recently, Steve has served as the Staff Director of the Senate Banking and Insurance Committee the past five years. On November 18, Chief Financial Officer Jeff Atwater appointed Steve to serve for a third time as Florida’s Insurance Consumer Advocate. Steve retired in the spring of 2015. The Advocate position is currently vacant.