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Division Director

Tanner Holloman

Assistant Director

Andrew Sabolic

Workers' Compensation
200 East Gaines Street
Tallahassee, FL 32399-0318
Workers' Compensation Claims
(800) 342-1741
Workers' Compensation Exemption/ Compliance
(850) 413-1609

Florida Assessments

Assessment & START FAQ's



What is the START website location?



How do I reset my password?

  1. Navigate to the log in screen: https://start.fldfs.com/Login.aspx
  2. Click the Forgot Password link.
  3. START will then present you with a screen.
  4. Complete the three fields and click "Submit."


What is the mailing address?

All payment must be accompanied by an invoice obtained through the web-based START System. Your WCATF assessment must be paid at the same time as the SDTF Assessment.

Send payment using US Postal Service Mail:

Division of Workers’ Compensation
Assessment Unit
P.O. Box 7300
Tallahassee, FL 32399-7300

Send payment using Overnight Courier:

Division of Workers’ Compensation
Assessment Unit
200 E Gaines St
Tallahassee, FL 32399-4221


How do I change a contact?

After you have successfully logged in you will be taken to your home page. On your home page, select the carrier whose contact you would like to change from the list of carriers on the grid.

  1. Make sure the contact has been properly de-activated. The previous contact person’s information will still be there. You will want to make sure that the active box is not showing a checkmark in it before you continue to the next step
  2. Delete the previous contact’s profile information.
  3. Enter the new contacts profile information. (First, Last, and email are required fields)

For profile purposes - when adding an e-mail address in START, please do not use a community/office/shared Email address. The individual User IDs and passwords are sent through this device and it is a breach of internal controls.

  1. Click on the box located next to the word Active. The box should now have a checkmark in it.
  2. Select the role of the contact from the dropdown menu.
    a. Full access for carrier - the contact is able to save and submit quarterly premium reporting information.
    b. Partial access for carrier - the contact can save quarterly premium reporting information, but will not be able to submit that information to the division.
  3. Click on the Save button. After clicking on the save button, the newly activated contact will receive their login credentials in two secured emails.


How do I report a negative amount?

To enter a negative number in START, you will need to put the negative number in parentheses. Example: Negative five hundred dollars $-500.00 will be entered into START like this: ($500.00) In START all negative numbers will be displayed in parentheses When entering quarterly premium reporting data, you will be able to save your data at any time, as often as you want.


Why did I receive a late notification when I already filed my report?

The two statuses for quarterly premium reporting are Saved and Submitted.

  • Saved allows you to store your entered data and edit or submit at a later time.
  • Submitted is the sending of the final quarterly details to the Division for record. If you receive a late notification when you understand your filing has already been completed, this is most likely a case where you report has been Saved but not Submitted.