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Department Home | Agent and Agency Home | Insurance Insights Home

  Vol. 7 No. 2 February 2018

Education Central

Five Questions to Become a More Informed CE Shopper

Social media, product reviews, and Google are just some of the tools that people may use to become more informed when shopping. Licensees can also become better informed when selecting a CE class by simply seeking information from the Provider before signing up. Here are 5 questions a licensee mcartay want to ask of an educational provider.

What is your provider ID number and the approved course ID number?

It is important for a licensee to make sure they are signing up for an approved CE course by an approved CE provider. Additionally, a licensee doesn’t want to take a duplicate course. This is because a duplicate course will not be credited towards the licensee’s compliance requirements. It is best to verify the course ID number for the class a licensee is registering for does NOT match the course ID number for any courses already completed by that licensee within the last two years.

What must I provide in addition to completing the class to get CE credit?

Make the provider aware that CE credit is desired. The provider may need additional information required by the state to report course completion hours to the state. Ask the provider what additional information they will need.

Is this an approved 5-hour Law and Ethics Update course for my specific license? (If looking to satisfy your 5 -hour law and ethics update course)

If a licensee is seeking to satisfy the 5-hour Law and Ethics update requirement, be sure the provider had the course approved in a manner that will apply to that requirement for the licensee’s specific license.

When should I expect to receive my certificate of completion?

The Department does not require licensees to submit certificate of completions unless there is a discrepancy that needs to be resolved. However, be sure the provider is complying to Department rules to issue licensees a certificate of completion within 30 days of course completion.

How long does it take for my completion to be reported to the state?

Providers have 21 calendar days to report completed credits to the state. Timely submission of credits will help prevent undue interruptions to appointments to transact insurance or handle insurance claims.

Are You Compliant with Your CE or Not?

To be CE compliant requires more than just taking CE courses. Below are a few suggestions for remaining CE compliant:

CE requirements change. You should regularly review your CE status through your MyProfile account. Your total hours have specific allocation requirements that must be met. Be sure to take all the right categories of CE courses.

Check for late hours. Hours taken after your due date will still post on your compliance evaluation screen, but they will be noted as "Late". Though your hours requirement may have been met, late completion of your continuing education requirement will result in penalties.

Check prior evaluation periods. Always check previous compliance periods to make sure you are not delinquent for a prior period. Be sure to click on VIEW ENFORCEMENT NOTICE just below the Not Compliant text to check for any outstanding fines.

Check your transcript. The same course cannot be taken with the same provider within a two-year period and receive credit. This is noted on your transcript as a duplicate course. You will need to take a different course to meet your CE requirement. confused.
We wish you success in completing
your hours to remain knowledgeable in
an ever-changing insurance market. And remember, your CE compliance
date is your DUE date, not your DO date.

Because many factors may affect your continuing education requirement (e.g. licenses held, number of years licensed, etc.), we encourage you to periodically check your MyProfile account to determine your individual continuing education compliance requirements and status. You will also be able to find more approved CE courses after logging in to your MyProfile account versus the public search option, which limits the results to the first 100 course offerings.

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