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Hurricane Michasel Insurance Consumer Village brings insurance companies to you


Date: May 06, 2019
Source: WJHG
Author:  Katie Griffitts


BAY COUNTY, Fla. (WJHG/WECP) -With many in the area still struggling to get insurance money after Hurricane Michael, Florida Chief Financial Officer Jimmy Patronis found a way to bring insurance companies to the people.

The Hurricane Michael Insurance Consumer Village is set up to help people still in need of insurance money after the storm.

Steve Hoernlein, a consumer, said, "Since the disaster, I've had a lot of trouble just getting communication and more information follow-ups with my insurance company."

Twenty-eight companies are there to speak face-to-face with their customers.

"This is hopefully just one more way we can put people in front of people, as opposed to people through a telephone or people through an email, to get resolution on their claims," said Patronis.

Patronis says he hopes the insurance village can help expedite the process for people still in need of insurance money.

"There's 17,000 open claims still, almost 18,000, so those claims, you know, we want to help you find closure," said Patronis.

But they also said they want to help the community in the rebuilding process.

"We've got a lot of healing that's going to take place, a lot of that healing is going to be dealt with through the insurance claims process," said Patronis.

Consumers say they are glad Patronis is holding this event and taking action to make things happen.

"My confidence has been renewed and restored so I think it was a really good event," said Hoernlein.

The event was held Monday, May 6 and will continue through Tuesday, May 7 at Gulf Coast State College in the Student Union East building.

If you can't make it to the event you can contact the Insurance Help Hotline 1-877-MY-FL-CFO, or 1-877-693-5236.