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Chief of Staff

Ryan West

Department of
Financial Services
PL 11, The Capitol,
Tallahassee, FL 32399-0301

200 East Gaines Street
Tallahassee, FL 32399-0301
(850) 413-4900
Fax:(850) 413-2950

Office of the Chief of Staff

The Chief of Staff supports the CFO’s strategic initiatives, personnel management, internal/external communications and special projects. The Chief of Staff also serves as the Executive Sponsor for the Department’s Planning, Accounting, and Ledger Management System (PALM).

For more information on the respective duties and activities of the multiple divisions and offices overseen by the Chief of Staff, click on any of the divisions or offices listed below.

Chief of Staff

Ryan West

Office of External Affairs
Office of Information Technology
Office of Internal Affairs & Appointments


Deputy CFO − Operations Scott Fennell

Division of Accounting & Auditing
Division of Agent and Agency Services
Office of Finance and Budget
Division of Risk Management
Division of Treasury

Deputy CFO − Fraud Jay Etheridge

Division of Investigative and Forensic Services
Division of State Fire Marshal
Division of Public Assistance Fraud
Division of Workers' Compensation

Deputy CFO - Consumer & Public Affairs Elizabeth Boyd

Office of Cabinet Affairs
Office of Communications
Office of Legislative Affairs
Office of Policy and Strategic Initiatives
Division of Consumer Services
Division of Unclaimed Property

General Counsel Chasity O'Steen

Division of Administration
Division of Funeral, Cemetery, & Consumer Services
Office of the General Counsel
Division of Rehabilitation & Liquidation

Contact Us

Location: PL 11, The Capitol, Tallahassee, Florida 32399-0301
Mailing Address: 200 East Gaines Street, Tallahassee, Florida 32399-0301
Telephone: (850) 413-4900 | Fax: (850) 413-2950
Public Records Requests