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Debt Collection Program
 
Section 17.20, Florida Statutes, provides guidance to state agencies and the Chief Financial Officer (CFO) related to assignment (also known as referral or placement) and reporting of claims for collection. The statutes require state agencies to timely assign delinquent accounts to collection and authorize the CFO to contract with collection agents to collect on accounts and other claims due to the state.

Collection agencies under the CFO’s debt collection contract:

  • DTG HOLDING INC dba ACCESS RECEIVABLES MANAGEMENT (ARM)
  • CREDIT MANAGEMENT, LP (CML)
  • COAST PROFESSIONAL, INC (CPI)
  • NATIONAL ENTERPRISE SYSTEMS, INC (NES)
  • LAW OFFICE OF ROBERT A SCHUERGER, CO., LPA dba SCHUERGER LAW GROUP (SLG)
  • TRANSWORLD SYSTEMS, INC (TSI)
  • UNITED COLLECTION BUREAU, INC (UCB)
 
 
Current Process

Section 17.20, Florida Statutes, requires each state agency to assign delinquent accounts to a CFO’s contracted collection agent within 120 days after the date the accounts are due and payable. Agencies use a standard template to assign delinquent accounts to a collection agent.

 

Agency Debt Collection Report


Pursuant to Section 17.20(4), Florida Statutes, state agencies are required to submit, to the President of the Senate, the Speaker of the House of Representatives, and the CFO, an annual report on debt collection. The report is due October 1 of each year.

Accounts Receivable Write-off


State agencies write-off delinquent accounts deemed uncollectible for financial reporting purposes. Agencies generally continue to collect on those accounts until the age of those accounts exceeds the statute of limitations. Collection efforts are also discontinued in the event that the debtor is deceased or the debtor declares bankruptcy.

 
Pursuant to Section 17.20, Florida Statute, State Agencies using the Chief Financial Officers Debt Collection Agents will use the template for referring delinquent account receivables for collection.
Pursuant to Section 17.04, Florida Statute and in conjunction with 17.20, Florida Statute, State Agencies will use this template when requesting authorization to write off account receivables.
Pursuant to Florida Statute 17.04, the Department of Financial Services is charged to examine, audit, adjust and settle the accounts of the state. Agencies shall submit a request the Department to receive approval to adjust (write-off) state records.
Section 17.20(4), F.S., State Agencies use this template to submit the annual report of Claims for Collection. Including Accounts Referred for Collection in the FY, Accounts Not Referred for Collection & Accounts Written-Off and/or Waived. Due October 1.