Vol. 16, No. 1 - April 2026
Welcome
From the Editor
Insurance Insights is published to provide compliance and critical regulatory information and changes to laws that affect Florida insurance licensees and other stakeholders.
Our Case Notes section highlights some of the unlawful activities that can lead to enforcement action. We provide information about emerging industry trends that may impact our licensees and their customers.
The next issue of the newsletter will include important information to prepare our licensees for the arrival of hurricane season. If there is a topic you'd like to see in our newsletter, please contact our staff at this link.
In The Know
Department Launches New Consumer Assistance Portal In December 2025, the Division of Consumer Services (DCS) introduced the Consumer Assistance Portal as part of its transition to a modern case management system. This system is now the primary method used to contact regulated entities and Department licensees regarding consumer inquiries and complaints...Read more
Education Center
How to Avoid Duplicate CE Courses Language in the Florida Administrative Code prevents licensees from receiving credit for the same CE course twice within 24 months. We have seen an increase in education providers preparing CE packages for each license type...Read more
Enforcement Actions
The enforcement actions included in this list reflect enforcement actions taken from June 2025 through January 2026...Read more
Compliance Corner
Title Agencies: Title Data Filing for Calendar Year 2025 The Florida Office of Insurance Regulation (Office) is conducting its annual Title Agencies Data Filing pursuant to sections 624.307 and 627.782, F.S. and Rule 69O-186.013, F.A.C. Title Insurance Agencies licensed at any time during Calendar Year 2025 are required to file. There are no exceptions - even if your agency closed during 2025. Your submission is due to the Office no later than 11:59 PM ET on Sunday, May 31, 2026...Read more
Case Notes
Special Feature: Bureau of Investigation Case Leads to Collaboration with the Federal Trade Commission (FTC) In January 2026, the Bureau of Investigation's (BOI) Ft. Lauderdale field office forged a partnership with the Federal Trade Commission (FTC) that ultimately led to a joint site visit at multiple telemarketing locations in South Florida...Read more
