When discussing Continuing Education (CE) compliance at the Department, we've found that the biggest impediment to a licensee maintaining their CE compliance is procrastination. Too often we see licensees falling out of compliance because they completed a course(s) after midnight on their due date. When this occurs, we inevitably get inquires asking for assistance and concessions. The only assistance that can be offered at that point is if the individual qualifies for an extension by meeting "Good Cause" (see Rule 69B-228.230, F.A.C. for more details).

If you qualify for an extension, please do your best to submit those requests to us on the approved form, a minimum of 30 days before your due date and include supporting documentation. Another all too frequent cause of a missed deadline is because reminder notifications are being sent to an invalid email address. If you do not have an active email address on file with us, it is easy to miss CE reminders or other important messages from the Department. Not only can this cause issues with CE compliance, but it is also a violation of statute (see ss. 626.551 and 648.421, F.S.) All licensees are required to update their demographic information in their My Profile account within 30 days of a change, except Bail Bond agents must update this information within 10 days. Failure to do so can result in enforcement action by the Department, including monetary penalties.

The last common mistake we see are licensees completing a 4-Hour Update course with the wrong course authority. Please take notice of your license type and the course authority for the 4 Hour-Update course you are interested in taking and make sure they match. Otherwise, you could end up with those precious hours being allocated to your Electives and not satisfying your CE compliance cycle. No one wants to be in a situation where they must pay a fine to preserve their appointments or tell their carries they lost the appointment because they couldn't get their CE done on time. For these reasons and many more, please remember the Education Team is always standing by ready and willing to assist and answer any education related questions you may have. Please reach out to us at Education@myfloridacfo.com as often as necessary and we will do our best to help you stay CE-complaint.