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Contact Us

For general questions or requests for application status updates, please email the Division at

Contact Division Management via Email

Mary Schwantes
Ellen Simon
Assistant Director
Susan Harris
Financial Administrator
Thurman Lowe
Financial Administrator
Miriam DelValle
Financial Examiner/Analyst Supervisor
Larry Holsey
Financial Examiner/Analyst Supervisor
Donald Carr
Investigation Manager

Contact us by mail

General Correspondence:

Florida Department of Financial Services
Division of Funeral, Cemetery, and Consumer Services
200 East Gaines Street
Tallahassee, FL 32399-0361

Mail that contains checks or money orders:

Department of Financial Services
Attn: Revenue Processing Section
P O Box 6100
Tallahassee, FL 32314-6100

Contact us by telephone:

(850) 413-3039

Toll Free in Florida (800) 323-2627

(The Florida Relay Service provides communications assistance to individuals with hearing, speech or vision disabilities and can be reached by dialing 711.)

Contact us in person:

Our main office is located in Florida's capital, Tallahassee, at 111 West Madison St in the Claude Denson Pepper building (at the corner of Madison Street and Duval Street intersection). Please call ahead to ensure the employee who is best suited to assist you is available. Our office hours are from 8 a.m. to 5 p.m., Eastern Time.