Electronic Submissions - New Claims

Step 1:

Complete the following form that matches the type of loss you are reporting:

• ACORD Form 1 Property Loss Notice
• ACORD Form 2 Automobile Loss Notice
• ACORD Form 3 Liability Notice of Occurrence Claim

Step 2:

SUBMIT YOUR INFORMATION

• https://attach.fldfs.com/dropoff
• Click Send Attachment to DFS (Public Use)
• Enter your personal email address in the “From” field
• Enter the following email address in the “To” field: FLReceiver@myfloridacfo.com
• Enter your personal email address again in the “To” field so you will receive a copy of the email (separate the two email addresses with a comma)
• Enter the following on the subject line: “<insert  Company Name> New Claim <insert Insured Name>”
• Attach the file(s) created in Step 1
• Add a brief message regarding the total number of files attached
  • Example:  Number of files attached = 1
  • Note: A zip file containing multiple documents will only be 1 attachment.
• Follow the remaining prompts
• Retain a copy of the email that you receive that was sent to your personal email
• Retain a copy of the "successful send receipt" which confirms that your email was delivered

Please note that the Florida Receiver email listed above is used for new claims submissions only.  To contact us regarding the status of your claim or to ask questions about the submission process, please contact the Department using the Contact Us form.  Someone from the Department will review your inquiry and contact you.  You also may contact the Department by calling (850) 413-3081 or toll free at 1-800-882-3054.  Your inquiry will be directed to the appropriate staff member for review and handling