CFO Seal in Gold

Agency Testing

Interface Testing

What are interfaces? Interfaces refer to data exchanges between Florida PALM and external business systems. Florida PALM will interface with agency business systems, enterprise partners (e.g., MFMP, People First) and third parties (e.g., banks). Agencies are responsible for gaining an understanding of planned Florida PALM functionality, making decisions about how the agency will provide or consume Florida PALM information, and preparing agency business systems for interfacing with Florida PALM.

To support agency understanding, based on the completion of the design phase, the Project has provided a list of interface layouts through the Interface Catalog on the Knowledge Center. As the Project, enterprise partners, agencies, and third parties complete testing (e.g., system testing, interface testing, and user acceptance testing), additional changes may be made to interface layouts. The “As of Date” column on the Interface Catalog tables reflects either the original date of publication or the most recent date on which the layout was updated. Please check the Interface Catalog regularly for updates.

What options are there besides interfaces? Interfaces are one of several ways that information can be obtained from Florida PALM. The Data Availability Graphic illustrates where and how data will be available within the Florida PALM system, the Data Warehouse, and agency business systems. This graphic also describes where agencies may choose to receive information using standard interfaces from Florida PALM to maintain agency business systems that support those ongoing operations. Alternatively, agencies may request the Project create agency-unique data extracts from the Data Warehouse to support agency-unique needs for information not contained in the Project provided interfaces. These requests will be considered on a case-by-case basis.

Connectivity Testing

August 2024 - October 2024

Ensures interfacing partners can connect to the Florida PALM Managed File Transfer (MFT) Server to deliver inbound interface files and access outbound interface files.

Associated RW Tasks:

Technical Interface Testing

June 2025 - October 2025

Ensure inbound interface files from interfacing partner systems can be processed by Florida PALM; ensures outbound interface files from Florida PALM can be picked up and processed by interfacing partner systems.

Full Integration Testing

December 2025 - March 2026

During User Acceptance Testing (UAT) ensures that interfacing partners can complete all processes from start to finish, including those upstream and downstream processes that rely on interfacing system integration and interface data. 


Key dates associated with data conversion, interface testing, and user acceptance testing are included in the below Testing Timeline.

Testing Timeline

User Acceptance Testing

Agencies will participate in UAT for 11 months through two stages: UAT Online and UAT Full.

Project Hosted 

August 2025 - November 2025

UAT will begin with Project-hosted sessions where agency-identified Subject Matter Experts (SMEs) will attend facilitated sessions based on business process. Sessions will be focused on manual entry in Florida PALM (i.e., online transactions). Upon completion of the Project-hosted sessions, agency SMEs must facilitate testing for all agency end users during UAT Full.

Registration – Stay Tuned

Agency Led

December 2025 - May 2026

Agency SMEs that participated in UAT Online will facilitate UAT Full with agency end users. Agencies will be able to test their business processes, start to finish, with their own data (Mock 4 data), including their selected interfaces with their agency business systems and enterprise partners. Agencies will create their unique UAT training materials and manage all aspects of their agency-led sessions. The Project will be available to provide targeted or all-agency support for agency needs during the UAT Full testing period.