On Wednesday, I issued a statement on the news of how Farmers Insurance is planning to shutdown 30 percent of its business in Florida, impacting 100,000 policyholders. This decision reflects what I always say, that when big decisions on insurance are made, the policyholder is rarely in the room. All members of my team are currently putting their heads together in holding Farmers Insurance accountable to Florida policyholders. I have directed my Division of Consumer Service to conduct a deeper dive into Farmers Insurance complaints - and if those complaints hit a certain threshold, it will trigger market conduct investigation that could lead to fines being levied against the carrier.