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Press Release

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CFO Jimmy Patronis: DFS Insurance Specialists On-Hand at DRC in Bay County


For Immediate Release: Wednesday, January 17, 2024
Contact: Office of Communications,, 850.413.2842

CFO Jimmy Patronis: DFS Insurance Specialists On-Hand at DRC in Bay County

BAY COUNTY, Fla. – Following the impacts of the powerful storm and tornados that hit the Florida Panhandle last week, Chief Financial Officer (CFO) Jimmy Patronis is urging Bay County residents to visit the Department of Financial Services (DFS) Disaster Recovery Center (DRC) where consumers can connect with team members from the DFS Division of Consumer Services and receive assistance on their insurance claims. Storm victims can find additional resources at which serves as a one-stop-shop for disaster information and resources to help Floridians recover quickly following a storm. CFO Patronis is also warning consumers to beware of contractors asking for cash for repairs and always require contractors to show proof of insurance prior to beginning the job.

CFO Jimmy Patronis said, “As Panhandle residents are recovering from the devastating storms across the Panhandle, my office stands ready to assist consumers with your insurance questions and concerns at our Disaster Resource Center. If you need more assistance with your insurance claim, our dedicated insurance specialists can walk you through the claims process and help you better understand your rights as an insurance consumer. Recovering from a disaster is not easy, but we are here to help. Unfortunately, we know too well that after a disaster hits, we see bad actors looking to make a quick buck. Always verify the license of contractors prior to hiring them to ensure they are registered to conduct business in Florida and beware of offers for post-storm repairs or services that require a cash payment. Remember, if an offer sounds too good to be true, it probably is. Please visit or call 1-877-MY-FL-CFO (693-5236) from 8:00 a.m. to 5:00 p.m. EST for vital storm recovery and fraud prevention tips.”

The Disaster Recovery Center Location:

TOMORROW – January 18, 2024

Highlands Park Baptist Church – College and Career Building

2611 N. HWY 231

Panama City, Florida 32405

The Disaster Recovery Center will be open from 10 a.m. to 3 p.m CT.

CFO Patronis’ Insurance Consumer Helpline is also available to assist Floridians with insurance issues and the claims process. Call the toll-free helpline at 1-877-MY-FL-CFO (693-5236), to talk to a knowledgeable insurance specialist Monday – Friday 8:00 a.m. – 5:00 p.m. EST.

The Prepare Florida website includes:

  • A guide to navigating the insurance claims process.
  • Tips on what to expect after filing a homeowners insurance claim related to a storm.
  • Tips on how to avoid unlicensed contractors and repair scams.


About CFO Jimmy Patronis  
Chief Financial Officer and State Fire Marshal Jimmy Patronis is a statewide elected official and a member of Florida’s Cabinet who oversees the Department of Financial Services. CFO Patronis works each day to fight insurance fraud, support Florida’s firefighters, and ensure the state’s finances are stable to support economic growth in the state. Follow the activities of the Department on Facebook (FLDFS) and Twitter (@FLDFS).

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