GULFSTREAM PROPERTY AND CASUALTY INSURANCE COMPANY


    Company Information

  • Company Demographic Information
    Name of Company:
    GULFSTREAM PROPERTY AND CASUALTY INSURANCE COMPANY
    Case Number:2021 CA 001308
    Guaranty Association:
    Florida Insurance Guaranty Association(FIGA), Alabama, Louisiana, Mississippi, South Carolina, Texas
    Type of Coverage:
    Property and Casualty
    State of Domicile:
    Florida
    Status of Receivership:
    Liquidation
    Important Receivership Dates
    Date of Rehabilitation:
    N/A
    Date of Liquidation:
    July 28, 2021
    Policy Cancellation Date:August 27, 2021
    Claims Filing Deadline:
    July 28, 2022
    Objection Deadline:
    See Below


  • Background Information

    On July 28, 2021, Gulfstream Property and Casualty Insurance Company was ordered liquidated by the Second Judicial Circuit Court in Leon County, Florida.  The Florida Department of Financial Services (“Department”) is the court appointed Receiver of Gulfstream.

    ​ Gulfstream Property and Casualty Insurance Company and its wholly-owned subsidiary, Gulfstream Select Insurance Company, were merged into one entity. Gulfstream Property and Casualty Insurance Company is the surviving entity after the merger and will hereinafter be referred to as (“Gulfstream”).  Gulfstream was a property and casualty insurance company located in Sarasota, Florida.  The company was licensed in Florida in 2004, and authorized to write homeowners multiple peril, mobile home multiple peril, inland marine, allied lines, fire, mobile home physical damage and other liability coverage in Alabama, Florida, Louisiana, Mississippi, South Carolina and Texas.  The company had approximately 45,000 in-force policies at the time of receivership. ​​



  • Frequently Asked Questions

  • Is my insurance policy still in force?

    Gulfstream policies were cancelled at 12:01 a.m. on August 27, 2021.  


  • Should I get an insurance policy with another company?

    Yes.  Your agent is best able to advise you as to your insurance options.  To assist your agent and you in this process, we have notified your agent directly of the cancellation of your policy.  

    FLORIDA POLICYHOLDERS:
    Please contact your agent to assist you in acquiring coverage.  Other Florida insurance carriers have expressed interest in offering coverage to some Gulfstream policyholders and your agent is the best person to assist you with determining your options for coverage.

    ALABAMA, LOUISIANA AND SOUTH CAROLINA POLICYHOLDERS:
    Centauri Specialty Insurance Company and Centauri National Insurance Company (“Centauri") have an existing agreement with Gulfstream to make an offer of replacement coverage.  To learn more about the Centauri offer of coverage, contact your agent immediately.  ​​​


  • I received a “Notice to Policyholders”. Why did I receive this Notice?

    You received a Notice because your name appears as a current policyholder on the records of Gulfstream.  The Notice was sent to all known current policyholders informing them of the receivership.  ​ See the Notices section of the Related Documents displayed in this website.


  • I received a “Notice to Agent or Broker”. Why did I receive this Notice?

    You received a Notice because our records indicate that you were an agent of Gulfstream.  The Notice was sent to all known agents of record informing them of the receivership. See the Notices section of the Related Documents​​ displayed in this website.


  • How will I get my unearned premium refund?

    Unearned premiums are covered by the Guaranty Associations and your state's Guaranty Association will be activated to help pay unearned premium refunds for Gulfstream policyholders.

    Once all policies are canceled on 8/27/21, our office will calculate the unearned premium amounts due.  Once completed, the information will be sent to the various state Guaranty Associations for the processing and payment of unearned premium. The process will take approximately 30 to 60 days after the policy cancellation date.  This time is required to correctly calculate the unearned premium amounts, transmit the data to the various Guaranty Associations and allow the Guaranty Associations the time necessary to process, print and mail checks.

    At this time, we ask that you refrain from contacting the Guaranty Associations until the cancellation calculation and submission of the return premium data is completed.

    The Department's website, www.myfloridacfo.com/division/receiver, will be updated once this process is complete.



  • Do I need to submit a Proof of Claim form to the Department in order to have my Return Premium claim processed?

    No.  The Department will not require Proof of Claim forms from policyholders who have a potential return premium claim in the estate of Gulfstream.  Potential claims include the return premium claims of policyholder claimants who had a policy in force on the date of liquidation and all other return premium claims who the department calculates are due return premium.  Policyholders do not need to do anything to file a timely claim for return premium or to have their claim accepted by the Department.


  • What is a Guaranty Association?

    A Guaranty Association ("GA") is a nonprofit corporation statutorily created to provide a mechanism for the payment of policy related loss claims and unearned premium when an insurance company is liquidated.  

    For more information, you can find specific information about your state’s Guaranty Association at:


  • If premium was paid directly from my mortgage company to Gulfstream, will the refund be returned to the mortgage company?

    Premium refunds will be sent directly to policyholders.​​


  • I have recently changed my name or mailing address and need to update the company’s records to make sure I receive any information mailed to me. What should I do?

    It is your responsibility to notify the Department, in writing, if there is a change in your name or mailing address. You can download the appropriate form and instructions from the Receiver's website, www.myfloridacfo.com/division/receiver. Click on the link titled “File a Name and/or Address Change" or click here to go directly to the information.

    When you are corresponding with the Department, be sure to reference the Company Name and your policy number and/or claim number which will allow the Receiver to associate your request with the correct Receivership. 


  • I filed a lawsuit against Gulfstream prior to their entry into liquidation. Why can't the lawsuit progress?

    Pursuant to the Receivership Order and to Section 631.041(1), Florida Statutes, there is an automatic stay in place prohibiting judicial and administrative proceedings against the company.


  • When is the deadline for filing a claim in the receivership?

    The deadline for filing claims in the Gulfstream receivership is July 28, 2022.


  • Do I need to submit a Proof of Claim form to the Department in order to have the guaranty association make payments on my pending Gulfstream claim?

    No. The guaranty association has access to the company claim files and will review your claim to determine if it is a covered claim on which payments may be due. If you are not certain that your claim is covered by the guaranty association and/or you wish to make a claim directly against the Gulfstream receivership estate, you must submit a Department’s Proof of Claim form to the Department.


  • Do I need to submit a Proof of Claim form to the Department in order to have my commissions (Agents) or General Creditor claims paid?

    Yes.  Agent's commission claims and general creditor claims are not covered by a guaranty association, but may be filed as claims in the receivership estate. There may not be sufficient assets to pay this priority of claims; however, you must file a Proof of Claim form to have your claim considered.​


  • I am owed money for services provided before Gulfstream was ordered into liquidation. What is the procedure for payment of these claims?

    Claims which were not paid will be considered as claims against the estate and processed by the Receiver. 

    Please complete the "Contact Us Form" and the Receiver will mail you a Proof of ​Claim form.


  • Who do I call for non-claims related questions?

    If you have any non-claims related questions regarding the receivership, please contact the Department at Consumer.Services@myfloridacfo.com or by calling (850) 413-3081 or toll free at 1-800-882-3054.
     
    For questions about flood policies only, please call Customer Care at 1-877-772-6149.​

     


  • I am an Agent who owes unearned commission. Where should I send the payment?

    Effective October 12, 2021, payments should be sent to the following address: 
    For Standard Payments Only:
    State of Florida 
    Division of Rehabilitation & Liquidation
    P.O. Box 946694
    Atlanta, GA 30394-6694 
    For Express Payments Only:
    Lockbox Services - #0865694
    State of Florida
    Division of Rehabilitation & Liquidation
    3585 Atlanta Ave.
    Hapeville, GA 30354​


  • How can I find out more information regarding the Liquidation of Gulfstream?

    The most up to date information is posted on the website.  The Department will continue to post information to its website as more information becomes available.


  • How do I contact the Florida Department of Financial Services which is the court-appointed Receiver of Gulfstream?

    You may contact the Department at one of the following:
    Florida Department of Financial Services,
    Receiver of Gulfstream Property and Casualty Insurance Company
    325 John Knox Road, Atrium Building, Suite 101
    Tallahassee, FL 32303


  • How do I request a copy of a Gulfstream claim file and/or Gulfstream policy?

    If you are the claimant, policyholder, or a claimant/policyholder's authorized representative, you may send a written request that includes your name, policy number, claim number, and date of loss, for your claim file/policy:
    • By email to: rehab.PublicRequest@myfloridacfo.com.
    • By mail to the following address:
    Florida Department of Financial Services,
    Receiver of Gulfstream Property and Casualty Insurance Company
    325 John Knox Road, Atrium Building, Suite 101
    Tallahassee, FL 32303

    If you are not the claimant, policyholder, or the claimant/policyholder's authorized representative, you will need to serve a subpoena for the claim file/policy on the Department that includes the claimant/policyholder's name, the policy number, the claim number, and the date of loss:
    • By process server at the following address:
    Florida Department of Financial Services,
    Receiver of Gulfstream Property and Casualty Insurance Company
    325 John Knox Road, Atrium Building, Suite 101
    Tallahassee, FL 32303

    • ​By certified mail at the following address:
    Florida Department of Financial Services,
    Receiver of Gulfstream Property and Casualty Insurance Company
    325 John Knox Road, Atrium Building, Suite 101
    ​Tallahassee, FL 32303​​



  • Claims Information

  • How do I check the status of an existing claim (all claims except Flood)?

    ​Contact the guaranty association for the policy state involved.  



  • How do I report a new claim (all claims except Flood)?

    Complete the ACORD - Property Loss Notice form
    ​Submit your form:
    Fax Submission: Fax: 850-413-3997

    Online Submission:
    Electronic Submission Instructions - New Claims

    Paper Submission:  Mail your submission to the below address. It is recommended that you use certified mail with return receipt to prove delivery of the information.​
                         Florida Department of Financial Services, Receiver
                         325 John Knox Road, Atrium Building, Suite 101
                         Tallahassee, FL 32303​

    ​For flood claims, please call 1-888-481-1159.


  • How do I file a claim against the estate of Gulfstream?

    A Proof of Claim form must be postmarked or submitted electronically by July 28, 2022.


  • How do I obtain a Proof of Claim form and filing instruction?

    The Department will be mailing Proof of Claim forms to insureds and/or claimants. The website will be updated once more information is available.


  • Can I file a Proof of Claim form in the Gulfstream estate after the filing deadline? Will it be considered late-filed?

    Yes, you may file a Proof of Claim form. However, any form postmarked after July 28, 2022 will be processed as late-filed.


  • Is there a Claims Bar Date?

    A Claims Bar Date has not been established.​


  • Why did I receive a Proof of Claim form?

    If you have received a Proof of Claim form, you have been identified as a potential claimant in the estate of Gulfstream.  Receiving a Proof of Claim form does not mean that you do have a claim in the Gulfstream estate, only that you were listed in the company records and could potentially have a claim.  Potential claimants can include loss claimants, policyholders, general creditors, agents, claims vendors etc.


  • Do I need to submit a Proof of Claim form to the Department in order to have my invoices for claim related expenses paid?

    Yes.  If you have unpaid invoices for services related to specific claim files (IME, copy charges, legal defense fees, damage estimation, appraisers, adjusting etc.) your claim is considered a General Creditor, Class 6 claim.  A guaranty association does not usually cover these. There may be insufficient assets to pay these types of claims, however, you must file a Department's Proof of Claim form to have your claims considered. These types of claims are most often considered Master Claims as they involve more than one invoice.


  • How and when do I submit my invoices for claim related expenses?

    ​If you have unpaid invoices for services related to specific claim files as described above, please submit them as supporting documentation with your Proof of Claim form.

    Submission instructions will be provided on the Proof of Claim form.



  • How are claims paid in a receivership?

    The payment of claims in a receivership are paid in priority order as defined by Florida Statutes, Chapter 631. The only assets available for distribution are the assets of the company.


  • Am I allowed to submit a Civil Remedy Notice pursuant to the provisions of FS 624.155 that names Gulfstream after a petition for receivership has been filed?

    No. Pursuant to the receivership order and to Section 631.041(1), Florida Statutes, there is an automatic stay in place prohibiting the commencement or continuation of judicial, administrative or other action against the company.