IN CASE YOU MISSED IT: Commissioner Yaworsky Penalizes Companies Over $2 Million Due to Misconduct During Past Hurricanes
8/27/2025
TALLLAHASSEE, Fla. - Insurance Commissioner Mike Yaworsky is ordering penalties against eight insurers for certain claims-handling practices identified after completing market conduct examinations for Hurricanes Ian and/or Idalia. The penalties amount to $2,075,000. Two additional examinations are pending, which may result in additional fines. Unlike rampant past litigation costs, fines assessed by OIR do not negatively affect policyholder insurance rates. With the 2025 Atlantic Hurricane Season in full swing and the most active part of the season approaching, Commissioner Yaworsky wants to make it clear that OIR’s Market Conduct Unit is ready to deploy during storms to make sure claims handling practices are up to standard.
Chief Financial Officer Blaise Ingoglia said, “As your Chief Financial Officer, I promised to work with OIR to hold insurance companies accountable if they do not uphold the contractual agreement that they sign with their policyholders. These fines are proof positive that we are committed to holding them accountable. Floridians can rest assured that I am actively watching insurers, and I will not hesitate to enter the fight on behalf of consumers and policyholders. With peak hurricane season approaching, it is more important than ever to ensure that insurance companies are keeping their promises to their customers.”
Commissioner Mike Yaworsky said, “Capital is pouring in, and the market is stabilizing, but our office holds insurers to high standards. It is important that consumers have confidence that they are getting what they pay for. The Office of Insurance Regulation stands ready to fulfill oversight duties assigned by the Legislature and make sure Floridians are being treated fairly, especially after hurricanes. Insurer accountability and consumer protection will always take priority—we want companies to thrive, but companies must also be worthy of doing business in our state.
“With the most active part of hurricane season approaching, I am fully prepared to deploy OIR examiners to make sure claims management practices are efficient and handled appropriately. We will be paying particularly close attention to any company who has had concerning performance behavior in the past.”
In 2025, OIR’s Market Conduct Unit’s will finalize examinations of ten companies, of which eight have several findings of misconduct for business practices during Hurricanes Ian and/or Idalia. Findings included using adjusters not properly appointed, not acknowledging receipt of claims communications in a timely manner, not including certain disclosure statements when providing estimates on damage claims, failing to provide Homeowners Claims Bill of Rights, failing to pay interest when owed and more. In one examination the Market Conduct Unit identified error rates of over 60% for Hurricane Ian and over 80% for Hurricane Idalia for the company not including disclosure statements. In several of the examinations, OIR found companies failed to pay or deny claims in 90 days.
The market conduct examinations included the following companies and penalties:
• American Coastal Insurance Company- $400,000;
• American Mobile Insurance Exchange- $400,000;
• Centauri Specialty Insurance Company- $100,000;
• Clear Blue Insurance Company- $400,000;
• Monarch National Insurance Company- $325,000;
• Sutton National Insurance Company- $50,000;
• Tower Hill Prime Insurance Company- $250,000; and
• TypTap Insurance Company- $150,000.
To view the examination reports, click here.
Historic insurance reforms focused on consumer protection have stabilized Florida’s insurance market. Thanks to these reforms, OIR has greater ability to enforce regulatory authority and take action to increase market regulation compliance. For fiscal year 2023-24, OIR’s Market Conduct Unit secured more than $8 million in monetary restitution and issued more than $2.8 million in fines—nearly seven times the total fines collected in two-thirds of 2023. For the first quarter of 2025, the office has already secured more than $660,450 in consumer restitution.
OIR will continue to provide updates on these exams and the penalties incurred once examinations are finalized.
Chief Financial Officer Blaise Ingoglia said, “As your Chief Financial Officer, I promised to work with OIR to hold insurance companies accountable if they do not uphold the contractual agreement that they sign with their policyholders. These fines are proof positive that we are committed to holding them accountable. Floridians can rest assured that I am actively watching insurers, and I will not hesitate to enter the fight on behalf of consumers and policyholders. With peak hurricane season approaching, it is more important than ever to ensure that insurance companies are keeping their promises to their customers.”
Commissioner Mike Yaworsky said, “Capital is pouring in, and the market is stabilizing, but our office holds insurers to high standards. It is important that consumers have confidence that they are getting what they pay for. The Office of Insurance Regulation stands ready to fulfill oversight duties assigned by the Legislature and make sure Floridians are being treated fairly, especially after hurricanes. Insurer accountability and consumer protection will always take priority—we want companies to thrive, but companies must also be worthy of doing business in our state.
“With the most active part of hurricane season approaching, I am fully prepared to deploy OIR examiners to make sure claims management practices are efficient and handled appropriately. We will be paying particularly close attention to any company who has had concerning performance behavior in the past.”
In 2025, OIR’s Market Conduct Unit’s will finalize examinations of ten companies, of which eight have several findings of misconduct for business practices during Hurricanes Ian and/or Idalia. Findings included using adjusters not properly appointed, not acknowledging receipt of claims communications in a timely manner, not including certain disclosure statements when providing estimates on damage claims, failing to provide Homeowners Claims Bill of Rights, failing to pay interest when owed and more. In one examination the Market Conduct Unit identified error rates of over 60% for Hurricane Ian and over 80% for Hurricane Idalia for the company not including disclosure statements. In several of the examinations, OIR found companies failed to pay or deny claims in 90 days.
The market conduct examinations included the following companies and penalties:
• American Coastal Insurance Company- $400,000;
• American Mobile Insurance Exchange- $400,000;
• Centauri Specialty Insurance Company- $100,000;
• Clear Blue Insurance Company- $400,000;
• Monarch National Insurance Company- $325,000;
• Sutton National Insurance Company- $50,000;
• Tower Hill Prime Insurance Company- $250,000; and
• TypTap Insurance Company- $150,000.
To view the examination reports, click here.
Historic insurance reforms focused on consumer protection have stabilized Florida’s insurance market. Thanks to these reforms, OIR has greater ability to enforce regulatory authority and take action to increase market regulation compliance. For fiscal year 2023-24, OIR’s Market Conduct Unit secured more than $8 million in monetary restitution and issued more than $2.8 million in fines—nearly seven times the total fines collected in two-thirds of 2023. For the first quarter of 2025, the office has already secured more than $660,450 in consumer restitution.
OIR will continue to provide updates on these exams and the penalties incurred once examinations are finalized.