Consumers can submit a request for assistance with insurance products, including bonds, warranties and annuities, online!
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Quick Links
Division Director
Greg Thomas
200 East Gaines Street,
Tallahassee, FL 32399-0322
Welcome to the Division of Consumer Services
The Division of Consumer Services offers a variety of information and resources to educate consumers regarding numerous insurance and financial topics. Our mission is to proactively educate and assist Florida’s insurance and financial consumers through responsive, professional and innovative service.
The Division offers a toll-free Insurance Consumer Helpline to assist insurance consumers with insurance questions and inquiries or to file a complaint against your insurance company. Our dedicated and experienced staff stand ready to advocate on your behalf and assist you with resolving your insurance concerns. Please view our consumer guides, educational videos, insurance library and our online complaint portal for more information and resources.
Open Space
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Stay Current on Issues that Impact You.
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Know your rights!
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Consumers can watch educational videos on various insurance products online.
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Protecting seniors from financial fraud and abuse.
Alerts
Top 10 Consumer Scams of 2019
Each year scammers improve their tactics by familiarizing themselves with current consumer trends and making use of emerging technologies. In 2019, cryptocurrency became a topic of major interest for consumers and scammers alike. The buzz surrounding this exciting new digital currency helped it become the second riskiest scam of the year.
In order to combat scammers, it is important to promote awareness of the top scams targeting consumers each year. The fight against fraud also relies heavily on consumer feedback. Each scam reported to the Better Business Bureau (BBB) provides valuable data that is used to acquire information that will help inform and protect other consumers.
Browse the Better Business Bureau website for their list of Top 10 Riskiest Scams of 2019 in the 2019 BBB Scam Tracker Risk Report.
Be alert and protect your personal and financial information by visiting our Consumer Alerts page for information and also view our list of common Fraud & Scams.
Other Resources
- Medical Provider Information
- Get Lean
- Closed Professional Liability Claims Search
- Life Insurance Settlements
Rule Notices
The Division is not currently engaged in any rulemaking at this time.
