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Florida's Consumer Advocate Tasha Carter

The Voice for Florida's Insurance Consumers

As Floridians become increasingly dependent on quality insurance products, a strong advocate is needed to represent the people when insurance decisions are made. Florida's Insurance Consumer Advocate is an independent leader with an effective and powerful voice for all Floridians.

The Insurance Consumer Advocate is committed to finding solutions to insurance issues facing Floridians, calling attention to questionable insurance practices, promoting a viable insurance market responsive to the needs of Florida's diverse population and assuring that rates are fair and justified.

Florida's Insurance Consumer Advocate is an independent leader with an effective and powerful voice for all Floridians. 

Consumer Outreach Materials

Increasing Consumer Awareness and Education

ICA Tasha Carter Assisting Consumer

Assisting Consumers with Insurance-Related Matters

ICA Tasha Carter advocating for consumers at a Coalition Against Insurance Fraud Meeting

Fighting for and Representing Consumers

Demolish Contractor Fraud: Steps To Avoid Becoming A Victim


Do your due diligence before hiring a contractor.

When an insurance company pays a contractor, the homeowner expects the contractor to complete the work in a manner that is of high quality. If a contractor receives an insurance payment and abandons the job, intentionally does poor quality work or uses subpar materials, the contractor is committing insurance fraud.

ICA Carter's Demolish Contractor Fraud: Steps to Avoid Falling Victim initiative provides information and resources to educate you on how to spot fraud and protect yourself from becoming a victim. To learn more about contractor solicitation fraud and how you can protect yourself and your neighbors, review the components of Demolish Contractor Fraud: Steps to Avoid Falling Victim

Plan, Prepare, Protect: Are You Disaster Ready?


Are You Disaster Ready?
Prepare now.

Tropical storms and hurricanes are an inescapable part of life in Florida. While you can’t avoid disasters altogether, you can take steps to ensure you’re prepared to withstand the storm and recover as soon as possible.

ICA Carter’s Plan Prepare Protect: Are You Disaster Ready? initiative provides actionable steps to equip you for the impact a storm can have on you and your family’s life. Plan Prepare Protect: Are You Disaster Ready? is your preparedness portal for tips, statistics, pertinent updates and resources – all to help you successfully weather the storm.

ICA + APCIA'S Partnership to Empower Floridians


ICA + APCIA'S Partnership to Empower Floridians

ICA + APCIA'S Partnership to Empower Floridians

I have joined forces with the American Property Casualty Insurance Association to educate and empower Floridians with the knowledge and resources to spot and stop contractor fraud and abuse, especially after a disaster.

Review our Don't Be A Victim! Prevent Contractor Fraud and Abuse Guide on our Fraud Prevention page that highlights the collaboration.

ICA + APCIA Fraud Prevention

Contact the Office of the Insurance Consumer Advocate


Office of the Insurance Consumer Advocate
200 East Gaines Street, Tallahassee, FL 32399
Phone: (850) 413-5923
Email: YourFLVoice@MyFloridaCFO.com


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