Consumer Outreach and Education

As an educated and informed consumer, you can serve as your best advocate.

This is why ICA Tasha Carter prioritizes consumer education on insurance matters. Being knowledgeable about insurance empowers you to make informed decisions. You understand the insurance products being offered to you and are able to make a decision on the product that best meets you and your family’s needs. You are aware of the insurance claims process and know what to expect. For many, filing a homeowners insurance claim, for example, is a once in a lifetime occurrence and you may be unfamiliar with the process. As your advocate, ICA Tasha Carter focuses on educating you on the process and outlining the expectations.

The more knowledgeable you are as an insurance consumer:

the less likely you are to fall victim to insurance scams
the more apt you are to prepare and protect your property with the proper coverage
the savvier you are with navigating the claims process if needed

Consumer Education Programs

Consumer Education Resources

Consumer Education Programs

Plan Prepare Protect: Are You Disaster Ready?

Tropical storms and hurricanes are an inescapable part of life in Florida. While you can’t avoid disasters altogether, you can take steps to ensure you’re prepared to withstand the storm and recover as soon as possible. ICA Carter’s Plan Prepare Protect: Are You Disaster Ready? initiative provides actionable steps to equip you for the impact a storm can have on you and your family’s life. Plan Prepare Protect: Are You Disaster Ready? is your preparedness portal for tips, statistics, pertinent updates and resources – all to help you successfully weather the storm.

Demolish Contractor Fraud: Steps to Avoid Falling Victim

ICA Carter's Demolish Contractor Fraud: Steps to Avoid Falling Victim initiative addresses one of the biggest contributors to increased insurance rates - fraud. Understanding how contractor solicitation fraud works and being equipped with the signs to spot contractor fraud can help you protect yourself from becoming a victim. Demolish Contractor Fraud: Steps to Avoid Falling Victim includes an overview of contractor fraud and its impact, a consumer education resource collection and a consumer experience section detailing stories of contractor fraud committed against Florida consumers.

Consumer Education Resources

Alternative Dispute Resolution Options

A guide to your options resolving insurance claim disputes prior to taking legal action.

Spanish | Creole

Applying For Automobile Insurance

A comprehensive guide of everything you need to know when obtaining automobile insurance.

Spanish | Creole

Applying For Homeowners Insurance

A comprehensive guide of everything you need to know when obtaining homeowners insurance.

Spanish | Creole

Benefits of Having Insurance

An overview of the different types of insurance and how each can protect you and your family.

Spanish | Creole

Consumer Resource Guide

A reference of insurance-related agencies and organizations available to help.

Spanish | Creole

Disaster Preparation Checklist

With the threat of a tropical storm, hurricane or other disaster, preparation is vital.

Disaster Recovery Checklist

There are some immediate, pertinent actions to take to secure your safety and begin your insurance claims process as quickly as possible after a disaster.