Consumer Outreach & Education
As an educated and
informed consumer, you can serve as your best advocate. This is why ICA
Tasha Carter prioritizes consumer education on insurance matters. Being
knowledgeable about insurance empowers you to make informed decisions.
You understand the insurance products being offered to you and are able
to make a decision on the product that best meets you and your family’s
needs. You are aware of the insurance claims process and know what to
expect. For many, filing a homeowners insurance claim, for example, is a
once in a lifetime occurrence and you may be unfamiliar with the
process. As your advocate, ICA Tasha Carter focuses on educating you on
the process and outlining the expectations.
The more knowledgeable you are as an insurance consumer, the less likely you are to fall victim to insurance scams; you are more apt to prepare and protect your property with the proper coverage; and are savvier with navigating the claims process if needed.
Consumer Education Resources
Alternative Dispute Resolution Options
A guide to your options resolving insurance claim disputes prior to taking legal action.
Applying For Automobile Insurance
A comprehensive guide of everything you need to know when obtaining automobile insurance.
Applying For Homeowners Insurance
A comprehensive guide of everything you need to know when obtaining homeowners insurance.
Assignment of Benefits Consumer Protection Tips
An overview of Assignment of Benefits (AOB) and what you should know before signing an agreement.
Benefits of Having Insurance
An overview of the different types of insurance and how each can protect you and your family.
Consumer Resource Guide
A reference of insurance-related agencies and organizations available to help.
Disaster Preparation Checklist
With the threat of a tropical storm, hurricane or other disaster, preparation is vital.
Disaster Recovery Checklist
There are some immediate, pertinent actions to take to secure your safety and begin your insurance claims process as quickly as possible after a disaster.
Flood Insurance: Anywhere It Rains, It Can Flood
Learn the importance of having flood insurance coverage in Florida, even if your home is not located in a flood zone.
Flood Insurance: Know What To Do After A Flood
Guidance and direction regarding flooding, the flood insurance claims process, and resources to obtain additional flood information.
Flood Insurance: Myths & Facts
Flood Insurance myths and the facts that disprove them to ensure you have properly protected one of your greatest assets.
Food Spoilage Coverage on Your Homeowners Insurance Policy
Frequently Asked Questions regarding homeowners insurance policy food spoilage coverage after a disaster or power outage.
Homeowner Claims Bill of Rights
An overview of your rights and responsibilities as a homeowners insurance policyholder in the insurance claims process.
Pack Your Bags: Your Guide to Travel Insurance
Travel insurance protects your financial investment in your trip and can prevent extra costs that can occur when traveling.
Protecting Your Business: Business Interruption Coverage
Learn how to provide your business relief, stability and assistance during temporary closures.
Working With A Public Adjuster
An overview of your legal rights when working with a Public Adjuster and the Public Adjuster's responsibilities.
Insurance Fraud Resources
Demolish Contractor Fraud:
Consumer Tips
These tips can help ensure you’re working with a licensed, legitimate contractor and to avoid falling victim to a contractor scam.
Demolish Contractor Fraud:
Red Flags
Review these Red Flags to help protect yourself from potentially fraudulent contractors.
Just The Facts: Statistics on Insurance Fraud
An infographic on insurance fraud statistics including contractor fraud.
Contact the Office of the Insurance Consumer Advocate
Office of the Insurance Consumer Advocate
200 East Gaines Street, Tallahassee, FL 32399
Phone: (850) 413-5923
Email: YourFLVoice@MyFloridaCFO.com
