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Financials & Payroll Waves Training

Future end users will engage a journey to learn Florida PALM. Starting now, future end users can engage learning tools to begin their understanding of Florida PALM. Agencies and the Project team will progress together to develop, deploy, measure end user training. Support and hyper care will be available after go-live for end users.

CMS Wave Training

PALM TECH training provides both focused learning programs as well as supplemental resources. Learning programs were developed for specific end users based on their role and are located in People First Learning Management System (LMS). These focused programs teach end users how to complete daily operations within Florida PALM. Access these programs under LMS Training. Supplemental resources were developed to support the learning programs as well as be quick reference aids while working within Florida PALM. These include videos, job aids, brief tutorials, and tips & tricks. The supplemental resources are grouped by category, below.

PALM TECH

LMS Training

Learning programs have been created in the People First Learning Management System (LMS) for cash management functionality. They are organized by Florida PALM end user role. It is recommended you take Florida PALM training in the LMS based on your Florida PALM role(s). You can see the list of LMS trainings, listed by Florida PALM role, by viewing the CMS Wave Training Curriculum and Role to Course Matrix on the End User Support page.

Learning Tools

The resources are in addition to, or supplemental of, PALM TECH training materials published in the statewide Learning Management System (LMS). We encourage you to visit this page often as new resources are added as additional needs are recognized. 

The following categories contain resources such as Job aids, Videos, Tips & Tricks materials, and more.

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