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Welcome to the Division of
Funeral, Cemetery, and Consumer Services


Renewal graphic

Online License Renewal

You may have recently received a notice regarding online license renewal using our LICENSEE DATABASE SYSTEM. For instructions on renewing your license using this system, we have created a special interactive tutorial.

Licensing database link
Click here to go to the
Licensee Database


Profile Tutorial Link
Click here to view a tutorial on creating your licensing profile

Renewal Tutorial Link
Click here to view a tutorial on renewing your license


Please note: The online renewal process may not function properly on some mobile devices such as phones or tablets.

 

Using EDRS to Satisfy Portions of
Bodies Handled Report Requirements

Effective October 1, 2021, many Funeral Establishments and Direct Disposal Establishments may use EDRS to satisfy the majority of the Bodies Handled Report requirements found in section 497.382, Florida Statutes, and Rule 69K-20.001, Florida Statutes. Full directions for using EDRS for this purpose are available in this document: Directions for EDRS re Bodies Handled Reporting 9-27-21. The Department of Health has also provided guidelines to give our licensees additional assistance on using the EDRS Reports Tab: Reports Tab – Guidelines.

These new functions to EDRS are the result of a complex joint project with the Department of Health, Bureau of Vital Statistics, and our Division. We are very pleased to be able to offer Florida’s Funeral Establishments and Direct Disposal Establishments the additional options for completing their monthly Bodies Handled Report requirements.

Please contact our Division at 1-800-323-2627 for questions relating to the Bodies Handled Reports or the Florida Department of Health Vitals Statistics Helpdesk at 1-866-295-5902 for questions concerning EDRS.


2021 Board Videoconference Meetings

Click here for details regarding monthly videoconferences.

If accessing by video, please begin at least 10 minutes before the meeting, as the conferencing software will need to be downloaded in order to operate.For more information, you may contact: LaTonya Bryant at LaTonya.Bryant@myfloridacfo.com or (850)413-3039.

Download Videoconference Guide button
CLICK for a guide to attending Board videoconferences using GoToMeeting.

 

Consumers, Licensees, and Applicants should visit our website to:

  • Read and view consumer help information and consumer videos to ensure that you are adequately informed before purchasing preneed funeral or burial goods or services

  • File a complaint against a deathcare industry licensee

 

The Division of Funeral, Cemetery, and Consumer Services protects death care industry consumers purchasing preneed burial rights as well as those purchasing funeral and burial merchandise or services.  It also oversees licensed establishments, facilities, and cemetery grounds by conducting annual inspections.

The Division has established qualifications for professions and occupations in the death care industry. These professions and occupations include but are not limited to funeral directing, embalming, preneed sales and monument sales. Furthermore, the Division ensures death care professionals maintain their qualifications through continuing education courses and licensure renewal. Lastly, The Division ensures effective discipline for those licensees who have violated the law.

The death of a loved one is a traumatic event and often forces families to make funeral and burial decisions quickly. By visiting this website, consumers will be able to learn more about the industry and will then be able to make more informed choices that best fit their needs during this difficult time.

Mission Statement

Our mission is to license qualified professionals and entities in the death care industry, regulate the activities of those licensees, provide timely and accurate information regarding the death care industry, and continually improve the efficiency and effectiveness of our internal processes. In this way, the Division delivers value to the citizens of Florida and protects death care industry consumers during times of potential significant emotional distress.


Recent Announcements and News

Proposed Rule Change

The Division will give interested persons until 5:00 P.M. EST on June 11, 2021, to submit any written comments regarding the changes that were published in the May 10, 2021 issue of the Florida Administrative Register regarding rule 69K-1.001. Please send written comments to Ellen Simon at ellen.simon@myfloridacfo.com

 

CONTINUING EDUCATION CREDIT AVAILABLE FOR VIDEOCONFERENCES

We are excited to announce that we have developed a process for our licensees to obtain CEU credits for attending our Videoconferences. In order to receive credit, licensees must provide their name, license number, meeting date, email address and the phone number you connected to the meeting with. This is very important, as the phone number (or email address if you connected via the web) will be used to confirm your attendance and the length of time you were on the call. Please email ALL of the requested information to LaTonya.Bryant@myfloridacfo.com.


2021 Board Videoconference Schedule

The JANUARY PUBLIC MEETING of the Board of Funeral, Cemetery, and Consumer Services, will be held via VIDEOCONFERENCE on January 7, 2021, at 10:00 AM. The public may participate in this conference by either video using the following link: https://www.gotomeet.me/LaTonyaBryant/board-videoconference-january; or by teleconference by calling (571) 317-3122, Access Code: 708-535-845.

The FEBRUARY PUBLIC MEETING of the Board of Funeral, Cemetery, and Consumer Services, will be held via VIDEOCONFERENCE on February 4, 2021, at 10:00 AM. The public may participate in this conference by either video using the following link: https://www.gotomeet.me/LaTonyaBryant/board-videoconference-february; or by teleconference by calling (408) 650-3123, Access Code: 239-248-765.

The MARCH PUBLIC MEETING of the Board of Funeral, Cemetery, and Consumer Services, will be held via VIDEOCONFERENCE on March 4, 2021, at 10:00 AM. The public may participate in this conference by either video using the following link: https://www.gotomeet.me/LaTonyaBryant/board-videoconference-march; or by teleconference by calling (872) 240-3412, Access Code: 886-831-973.

The APRIL PUBLIC MEETING of the Board of Funeral, Cemetery, and Consumer Services, will be held via VIDEOCONFERENCE on April 1, 2021, at 10:00 AM. The public may participate in this conference by either video using the following link: https://www.gotomeet.me/LaTonyaBryant/board-videoconference-april; or by teleconference by calling (571) 317-3122, Access Code: 188-884-685.

The MAY PUBLIC MEETING of the Board of Funeral, Cemetery, and Consumer Services, will be held via VIDEOCONFERENCE on May 6, 2021, at 10:00 AM. The public may participate in this conference by either video using the following link: https://www.gotomeet.me/LaTonyaBryant/board-videoconference-may; or by teleconference by calling (646) 749-3122, Access Code:263-034-837.

The JUNE PUBLIC MEETING of the Board of Funeral, Cemetery, and Consumer Services, will be held via VIDEOCONFERENCE on June 24, 2021, at 10:00 AM. The public may participate in this conference by either video using the following link: https://www.gotomeet.me/LaTonyaBryant/board-videoconference-june; or by teleconference by calling 646) 749-3122, Access Code:423-281-085.

The JULY LEGISLATIVE WORKSHOP of the Board of Funeral, Cemetery, and Consumer Services, will be held via VIDEOCONFERENCE on July 12, 2021, at 12:00 PM. The public may participate in this conference by either video using the following link: https://www.gotomeet.me/LaTonyaBryant/legislative-workshop-july; or by teleconference by calling (872) 240-3212, Access Code: 580-223-589.

The JULY PUBLIC MEETING of the Board of Funeral, Cemetery, and Consumer Services, will be held via VIDEOCONFERENCE on July 13, 2021, at 10:00 AM. The public may participate in this conference by either video using the following link: https://www.gotomeet.me/LaTonyaBryant/board-videoconference-july; or by teleconference by calling (224) 501-3412, Access Code: 371-999-485.

The AUGUST PUBLIC MEETING of the Board of Funeral, Cemetery, and Consumer Services, will be held via VIDEOCONFERENCE on August 5, 2021, at 10:00 AM. The public may participate in this conference by either video using the following link: https://www.gotomeet.me/LaTonyaBryant/board-videoconference-august; or by teleconference by calling (872) 240-3311, Access Code: 464-501-581.

The SEPTEMBER PUBLIC MEETING of the Board of Funeral, Cemetery, and Consumer Services, will be held via VIDEOCONFERENCE on September 2, 2021, at 10:00 AM. The public may participate in this conference by either video using the following link: https://www.gotomeet.me/LaTonyaBryant/board-videoconference-september; or by teleconference by calling (312) 757-3121, Access Code: 767-612-469.

The OCTOBER PUBLIC MEETING of the Board of Funeral, Cemetery, and Consumer Services, will be held via VIDEOCONFERENCE on October 7, 2021, at 10:00 AM. The public may participate in this conference by either video using the following link: https://www.gotomeet.me/LaTonyaBryant/board-videoconference-october; or by teleconference by calling (408) 650-3123, Access Code: 378-083-301.

The NOVEMBER PUBLIC MEETING of the Board of Funeral, Cemetery, and Consumer Services, will be held via VIDEOCONFERENCE on November 4, 2021, at 10:00 AM. The public may participate in this conference by either video using the following link: https://www.gotomeet.me/LaTonyaBryant/board-videoconference-november; or by teleconference by calling (646) 749-3122, Access Code:817-576-541.

The DECEMBER PUBLIC MEETING of the Board of Funeral, Cemetery, and Consumer Services, will be held via VIDEOCONFERENCE on December 2, 2021, at 10:00 AM. The public may participate in this conference by either video using the following link: https://www.gotomeet.me/LaTonyaBryant/board-videoconference-december; or by teleconference by calling (872) 240-3311, Access Code:874-995-613.

Download Videoconference Guide button
CLICK for a guide to attending Board videoconferences using GoToMeeting.