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The “Holocaust Victims Assistance Act” was established to ensure that the potential and actual insurance claims, actual financial claims, and the assets and property of holocaust victims and their heirs and beneficiaries be expeditiously identified and properly paid, compensated, or returned.

What We Do

Since 1998, the Florida Department of Financial Services has been providing assistance to Florida Holocaust survivors seeking to recover proceeds from insurance policies issued to Holocaust victims and restitution for Nazi-confiscated bank accounts, art and property. Although many of the deadlines have passed for submitting claims to compensation programs, it may be possible to submit a claim directly with the financial institution or with remaining open restitution funds. The Florida Department of Financial Services provides education and assistance to Holocaust survivors regarding restitution programs from Germany, Poland, the Czech Republic, France, Austria, Hungary and other countries. Information and assistance is also provided to individuals seeking access to much needed home health care services.

Need Assistance Filing a Holocaust Era Financial Claim?

Do you need assistance with filing a Holocaust era financial claim or assistance in obtaining social welfare services?

Below are four ways to get in touch with our program so that we can help you.

Telephone: 1-800-388-4069

Fax: 1-850-488-6129

Email Address:
Please send inquiries to HolocaustAssistance@myfloridacfo.com

Mailing Address:
Florida Department of Financial Services
Holocaust Victims Assistance Program
200 East Gaines Street
Tallahassee, FL 32399

Legislation and Information for Insurance Companies

In 1998, the Florida Legislature enacted section 626.9543, Florida Statutes, the Holocaust Victims Insurance Act, and in 2013 an amendment was enacted that changed the name from the Holocaust Victims Insurance Act to the Holocaust Victims Assistance Act (“the Act”) and created a commensurate expansion in the scope of the Act. The Department’s administrative rule for the implementation of this statute is Rule 69J-137.010, Florida Administrative Code.

The Administrative Rule, requires Insurers to file a new Holocaust era claims report to the Department of Financial Services if there are any changes to a previous report or if requested to do so by the Department. Insurers are required to provide any additional information regarding unpaid Holocaust claims no later than December 31st of each year. If the insurance company takes any action or discovers any information that changes information filed in a previous report, a new report is required to be submitted. If there has been “no change” in any information since the previous report was submitted, an insurance company is not required to file a new report.

Restitution Payment Resources

Holocaust Fee Waiver Program: The Florida Department of Financial Services assists survivors in obtaining wire transfer fee waivers on all European reparation payments. An estimated 12,500 Holocaust survivors and their families in Florida were being assessed an international wire transfer fee, ranging from $10 to $40 per transaction. Currently, 21 financial institutions in Florida are participating in the Fee Waiver Program and have agreed to waive the wire transfer fee on reparation payments. Survivors who are being assessed an international wire transfer fee from a European settlement fund are encouraged to seek assistance from our office.

To send inquiries by email: FeeWaiverHelp@myfloridacfo.com

Unpaid Holocaust Era Insurance Policies: Since 1998, the Florida Department of Financial Services has been assisting Holocaust survivors in pursuing unpaid Holocaust era insurance policies. The Chief Financial Officer of the State of Florida served as a member of the International Commission on Holocaust Era Insurance Claims (ICHEIC). The goal of the Commission was to establish a uniform procedure to investigate and resolve all Holocaust era claims and to provide humanitarian funding to assist Holocaust survivors. ICHEIC received more than 90,000 claims eligible for processing. More than 48,000 of these claims received an offer or award through the ICHEIC process. A total of $306.2 million was offered or awarded to more than 48,000 claimants as a result of the ICHEIC process at no cost to claimants. ICHEIC concluded its efforts on March 30, 2007; however, all of the participating European insurance companies pledged to continue to process claims that were sent to them directly. For additional information on recovering financial proceeds from a Holocaust era insurance policy, please contact us at 1-800-388-4069.

ICHEIC Claimant Film: The Florida Department of Financial Services assisted ICHEIC in producing an eight minute film featuring the stories of three Florida Holocaust survivors and the positive resolution of their European insurance claims through ICHEIC.

To view the film or obtain additional information on the International Commission on Holocaust Era Insurance Claims visit https://icheic.ushmm.org/.

Bank Claims: The Florida Department of Financial Services has been instrumental in assisting Florida Holocaust survivors in receiving deposited assets from Austria through the General Settlement Fund (GSF). Although the GSF and many other restitution funds are no longer accepting applications, if you have reason to believe your family has an unpaid bank account or financial proceeds it may be possible to submit a claim directly to the financial institution. For additional information about the $1.25 billion Swiss Banks Settlement visit www.swissbankclaims.com or if you would like to discuss a potential bank claim please contact us at 1-800-388-4069.

Art Claims: Individuals seeking assistance with locating artwork that was stolen, sold under duress or lost between 1933 and 1945 can call the Holocaust Victims Assistance Program for guidance in finding the missing artwork. Helpful websites with databases of lost and stolen art can be found at:

Pensions for Holocaust Survivors from European Countries:

Conference on Material Claims Against Germany (Claims Conference): Various reparation programs provide compensation for victims of Nazi persecution, particularly for those in financial need. Eligibility for these programs is often dependent upon a combination of factors, including the survivor’s original country of residence, current country of residence, the type of persecution endured and the amount of previously received compensation. For additional information, call (212) 696-4944 or visit their website at: www.claimscon.org.

Holocaust and War Victims Tracing and Information Center of the American Red Cross: Free service that assists persons seeking documentation of their Holocaust experiences and fates of family members missing since the Holocaust and its aftermath. Contact www.redcross.org.

Holocaust Survivor Assistance Programs in the State of Florida

The following resources provide home health care assistance and financial assistance:

Jewish Community Service of South Florida
18999 Biscayne Blvd., Suite 200
Aventura, FL 33180
Phone: 305-917-2133

Goodman JFS of Broward
100 S. Pine Island Road, Suite 230
Plantation, Florida 33324
Phone: 954-370-2140

Ruth & Norman Rales Jewish Family Services
21300 Ruth & Baron Coleman Boulevard
Boca Raton, FL 33428
Phone: 1-561-852-3333

Ferd & Gladys Alpert Jewish Family & Children’s Services
5841 Corporate Way, Suite 200
West Palm Beach, FL 33422
Phone: 561-684-1991

Gulf Coast Jewish Family & Community Services
14041 Icot Boulevard
Clearwater, FL 33760
Phone: 727-479-1800

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