Compliance
This site provides consumers and licensees with an overview of the investigative process as performed by the Division of Insurance Agent and Agency Services, Bureau of Investigation. You can use this portal to access an explanation of the investigative process, laws and rules governing the practice of insurance, a description of the most common violations investigated, links to industry-related information, and consumer assistance sites.
Basic Information About Investigations
Citizen Resources (Additional Helpful Links for Consumers)
Consumer Protection (File a Complaint, Consumer Guides, Etc.)
Recent Enforcement Actions
(Search by Department of Financial Services for Agency then Insurance Agent & Agency Services for Subject)
Agents and Adjusters
Adjusters (Company, Independent, and Public) | General Lines Agents and Customer Representatives |
Title Insurance Agents | Bail Bond Agents | Life and Health Insurance Agents |
REMINDER - Verify Before You Sell |
Agencies
Insurance Agencies | Title Insurance Agencies | Bail Bond Agencies |
Opening Agencies
Insurance Agencies | Title Insurance Agencies | Bail Bond Agencies |
Closing Agencies
Insurance Agencies | Title Insurance Agencies | Bail Bond Agencies |
Compliance Overview: General Guidelines
Frequently Investigated Allegations
Recent Enforcement Actions
(Search by Department of Financial Services for Agency then Insurance Agent & Agency Services for Subject)