Agency Readiness Reporting

Agencies must ready their people, processes, technology and data for a successful transition to Florida PALM. Agency readiness progress is reported to the Project through ongoing readiness workplan tasks, monthly progress reports, and periodic readiness certifications. The buttons below provide access to various static reports and live dashboards that provide summary or detailed information, as reported by agencies regarding their readiness activities.

Agency Progress Reporting Data

Data from Agency Monthly Progress Report dashboards is presented below. Each list item is a snapshot of agencies' progress in each area of the monthly reports. Understanding Your Monthly Progress Report Dashboard is a helpful resource that provides a breakdown of the information included in the agency progress reports.

  • Interface Testing presents bar graphs reporting on the number of inbound and outbound interfaces tested by each agency and the percentage of interfaces tested successfully multiple times.
  • UAT Execution presents bar graphs reporting the number of applicable Project recommended standard activities for each agency, the percentage of those activities that were tested successfully, and their end user count.
  • Training presents a bar graph reporting the percentage of UAT prerequisite training completed by agency.
  • Project Management presents pie graphs of the number of open risks by rating and number of issues by priority. There are also bar graphs reporting the number of open risks and open issues by agency and category.

Past Due RW Tasks

The reports below are a real-time, live snapshot of the current past due RW tasks, organized by agency and by RW Task ID. RW Task Submission status is reported and maintained by the agencies in their RW Task Tracker. The Readiness Workplan and Task Tracker Job Aid describes how the RW Task Tracker is maintained. 

Agency Bimonthly Status Reports

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Agency Readiness Certification

Agencies must certify that they have completed readiness activities across the four critical operational elements: people, processes, technology, and data.  Agency completed and submitted Readiness Certification will be provided to the Executive Steering Committee for review to consider each agency’s readiness as they prepare to vote on Stage Gate 4: Agency Readiness.

The readiness activities for Agency Readiness Certification are:

  • Update 1: RW 593: Update Agency Readiness Certification
  • Update 2: RW 606: Update Agency Readiness Certification
  • Update 3: RW 619: Update Agency Readiness Certification
  • Update 4: RW 628: Submit Agency Readiness Certification

The below provides the readiness criteria, by critical operational element, for each Update and the Final Certification along with the applicable Readiness Workplan Tasks. Click here to download a printable version of the Agency Readiness Certification details.

You may view agency readiness certification responses via the link below, which includes individual pages for Certifications #1, #2 and #3:

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Mitigating Readiness Gaps

The achievement of agency readiness is strictly to the benefit of the agency and its stakeholders. Achieving readiness certification criteria benefits the agency by having all critical operational components ready for a smooth transition upon go-live. Florida PALM can and will go live even if some agencies have not achieved all readiness certification criteria or have gaps in their completion of readiness activities. Any agencies that have not achieved the readiness criteria at any of the certification updates or final submission (RW Tasks 593, 606, 619, and 628) must document a mitigation plan to achieve readiness or resolve the gap.

Agency mitigation plans must include at a minimum:

  • Acknowledgement of the criteria that has not been achieved.
  • Risks or issues impacting achievement of the criteria.
  • Key activities to be completed to achieve readiness and the related timeline for achieving.
  • Roles and responsibilities for the mitigation activity(ies).
  • Alternate plan to sustain agency business needs at go-live if readiness is not achieved before go-live (e.g., using spreadsheet uploads or manual entry until Agency Business System remediation is complete or limiting end user access to only those who have completed end user training and practiced job functions in the UAT (before go-live) or Sandbox (after go-live) environment).
Mitigation plans must be provided to the Project as part of the RW task(s) to update and submit readiness certification (RW Tasks 593, 606, 619, and 628) and will be shared with the ESC, as appropriate, to inform the vote on Stage Gate 4. Agencies will be required to provide regular updates to their mitigation plans until all readiness criteria are met, which may be post go-live.